Official Partner company name
imageX

Country
United States

Name and job title
Daniel Ma, Principal Solutions Architect

How long have you been an M-Files partner?
We have been an M-Files partner for 11 years.

Why did you choose to become an M-Files Partner?
We chose to become an M-Files Partner because we recognized a true industry disruptor that aligned perfectly with our mission to help organizations manage information smarter. M-Files offers a uniquely powerful and flexible platform that solves real-world problems without forcing customers into rigid structures or massive migrations.

Would you recommend joining the M-Files Partner Program, and why?
Yes, we would absolutely recommend joining the M-Files Partner Program. The support, resources, and collaboration provided by M-Files have been instrumental in helping us grow our business and deliver real value to our clients.

Do you target any specific industry or region? If so, which ones?
We serve all industries and verticals, but have a big focus on: Commercial Real Estate, Financial Services, Government, Healthcare, Logistics

What are the key benefits you provide to your customers?
imageX delivers unmatched expertise in M-Files, backed by a consultative approach that prioritizes the customer’s business goals. We’re known for our ability to simplify complex document challenges, design user-friendly solutions, and drive real adoption across teams.

What sets us apart is our extensive team of certified M-Files professionals, our dedicated in-house support team familiar with our customers’ environments, and our unique onboarding and support tools. We don’t just implement software—we empower organizations to develop smarter, more scalable ways of working.

What do you like most about M-Files?
What we like most about M-Files is its flexibility and intelligence. The platform adapts to our customers’ unique environments without forcing a rip-and-replace approach, and its metadata-driven architecture makes it incredibly powerful for organizing and automating information.

From a partner perspective, M-Files is constantly innovating — with agentic AI capabilities, native Microsoft 365 solution, and robust compliance tools. At the same time, the platform gives us the flexibility to tailor solutions that truly fit our customers’ needs. It’s a platform we trust, and one we’re proud to represent.

How valuable do you think automation and AI are for knowledge workers in the current information management landscape?
Automation and AI are game-changers for knowledge workers in today’s information-heavy landscape. With the volume of content organizations manage growing every year, it's no longer sustainable to rely on manual processes and folder-based systems. Automation ensures consistency, reduces errors, and frees up teams to focus on higher-value work, while AI helps surface the right information at the right time—without needing to know exactly where it’s stored.

Have you or your customers already experienced its benefits?
We’ve absolutely seen the benefits firsthand. Our customers are using AI-powered features in M-Files to classify documents, suggest metadata, and automate approval workflows—dramatically improving efficiency and accuracy. It’s not just about saving time; it’s about working smarter and enabling better decision-making across the business.

One last comment, fun story or quote:
The first time I met Antti was at a networking event in Miami. I struck up a conversation with him over a plate of hors d'oeuvres. He didn't introduce himself as CTO/Founder, he just introduced himself as Antti. I didn't learn who he was until he was introduced later in the event.

That was my first impression of M-Files.

About your company:
imageX is a SWaM-certified information management company and one of the top M-Files partners in North America. We help organizations streamline how they manage documents, automate manual processes, and ensure compliance—without disrupting the way they work. Our team of experts specializes in building scalable, user-friendly M-Files solutions that deliver measurable results across industries like government, healthcare, real estate, legal, and more.

Website: www.imagexinc.com

LinkedIn: https://www.linkedin.com/company/imagex-inc/

Daniel Ma: https://www.linkedin.com/in/daniel-ma-8360665/

Success Stories:
Virginia Bank Yields Digital Transformation with M-Files

TTX Secures Sensitive Rail Data and Improves Document Workflows with M-Files

Federal Realty Property Management